Introduction:
A strong web presence and smooth operations are essential in the highly competitive restaurants business. Damsino is one of the top restaurants in Trostberg, Germany, and undertook a complete digital transformation, where digital transformation was a critical tactic. They rebranded, boosted customer interaction, and improved operational efficiency.
The Challenge:
The key challenges include creating a responsive website with online reservations to enhance user experience, rebranding the company’s identity through updated graphic design, and implementing an ERP system to internalize inventory, payroll, and customer information within a simplified framework for improved efficiency.
Solution:
In a strategic decision to digitalize, Damsino partnered with DastN, as digital solutions were a good way for Damsino to use the best resources available in order to improve its technology. Indeed, Damsino could achieve more economic usage of specialized skills, process efficiencies, and innovation speed by the digital solutions provided by DastN.
Impact:
Along with the main implemented digital solutions, Damsino achieved significant improvements across various aspects of its operations, from cost savings to enhanced customer engagement, leading to impressive gains in efficiency, brand presence, and overall performance:
- 65% Cost Reduction: Having done all the hiring locally.
- 25% Faster Delivery: The assigned team completed the project within the agreed time.
- Website Impact: Online reservations increased 30% in the first month because of an enhanced, more friendly website.
- Branding Gains: Footfall went up to 20% due to new, catchy marketing material.
- ERP Efficiency: Operations efficiency improved by 40%, saving much time for the staff.
- Long-Term Gains: Enhanced customer interaction, improved operations efficiency, and a more significant brand presence brought them a 50% return on investment within six months.
Conclusion:
The digital solutions provided by DastN produced immediate benefits, setting the scene for further growth. With the renovated identity, rejuvenated customer experience, and organized internal processes, Damsino now uses digital marketing to expand further.
The success story of Damsino restaurant has underlined how choosing digital transformation can ensure cost savings, faster project completions, and long-term business success.
Client Testimonial
Love the simplicity of the service and the prompt customer support. We can’t imagine working without it.
|
Goran Omar |
| Owner of Vexoos24, Project Manager for Seelbacher Gyros |
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